FAQ
Dear customer,
Firstly I would like to thank you in advance for placing an order with me. Your orders are appreciated wholeheartedly by myself and my small family.
HOW TO ORDER
Choose the cup you would like and add it to your cart.
Select your wrap to add to cup and add it to your cart.
any add ons available will be in the 'ADD ON' section for further elevation of your cup.
IMPORTANT INFORMATION
Snow globe cups:
I will carefully remove all air bubbles from your snowglobe cup but a small air bubble is necessary to prevent pressure building up during shipment. This does not affect the beauty of the cup but will prevent cracks forming.
When receiving your cup, you will notice all glitter has settled. This is only due to shipment. Give it a shake and watch your cup come to life!
As each cup is custom made to order, please allow up to 7 working days for your order to be shipped.
All cup sales are final and by purchasing you are agreeing to our no refunds or exchange policy.
All cup orders will be made on tiktok live unless clearly specified otherwise.
If you choose to have your order made off live, you must include all specifications in regards to additives in your cup design, into the notes BEFORE placing your order.
Please note refunds will not be issued if youre unsatified with your order after receiving.
Again, Thank you so much for supporting my small business.
All my love
Justice xo
HOW TO ORDER
Choose the cup you would like and add it to your cart.
Select your wrap to add to cup and add it to your cart.
any add ons available will be in the 'ADD ON' section for further elevation of your cup.
IMPORTANT INFORMATION
Snow globe cups:
I will carefully remove all air bubbles from your snowglobe cup but a small air bubble is necessary to prevent pressure building up during shipment. This does not affect the beauty of the cup but will prevent cracks forming.
When receiving your cup, you will notice all glitter has settled. This is only due to shipment. Give it a shake and watch your cup come to life!
As each cup is custom made to order, please allow up to 7 working days for your order to be shipped.
All cup sales are final and by purchasing you are agreeing to our no refunds or exchange policy.
All cup orders will be made on tiktok live unless clearly specified otherwise.
If you choose to have your order made off live, you must include all specifications in regards to additives in your cup design, into the notes BEFORE placing your order.
Please note refunds will not be issued if youre unsatified with your order after receiving.
Again, Thank you so much for supporting my small business.
All my love
Justice xo